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Posted: Monday, January 22, 2018 3:53 AM

Job Description:/h3:
***Please note: This position is a C Crew position. Friday and Saturday 6am:430pm, Sunday and Monday 430pm:3:00am.

GENERAL PURPOSE OF THE JOB: Installs, configures, troubleshoots, trains, and performs tasks to support the local area IT infrastructure, manufacturing software, and business systems by performing the following duties.
IT Support
Install, troubleshoot, repair, and upgrade standard and label network printers for production operations. Provide support and training to users and supervisors on installing labels and ribbons, cleaning print heads and basic troubleshooting techniques.
Install, network connect, troubleshoot, and upgrade radio frequency scan guns for production operations. Provide support and training to users and supervisors on how to use the scan gun for daily operations and how to perform basic troubleshooting on the scan guns.
Provides support and training to users for IT applications including Microsoft Office, developed applications and other Corporate software tools.
Image desktops and laptops based on Corporate standards.
Coordinate installation, troubleshooting, and upgrade of software for desktops, laptops, and servers based on Corporate standards.
Monitor and support all network connections and phone systems within the plant.
Monitor daily backups and archive and purge historical backups in accordance with Corporate standards.
Perform daily, weekly, and monthly tape backups.
Review logs and address all backup failures.
Manage tape storage and offsite process.
Weekly server disk clean:up, defragmentation, and restart.
Provides on:call support as needed : 24 by 7.
Manufacturing Systems Support
Run daily applications to support production schedule builds : 866 processes and/or broadcast.
ERP download to shop floor system.
Refresh 866 information to portal database table for viewing.
Refresh 866 information to support line production.
Update (add, change, delete) engineering change information in database tables to support the shop floor systems.
Obtain new part numbers, shipping numbers, and PLC interface information from Program Management, Materials, and Engineering.
Audit database tables to ensure engineering change are correct.
Create/assign Safety Stock Rebuild, rack label, and truck re:configuration.
Create/assign 9000 Series builds, labels, and truck configurations.
Create partial shipments to support Material and Production schedule changes
Reassign prior built units (physical CMAs and batteries) to National Blend Sequences that are scheduled to be built to support Material and Production.
Quality to provide National Blend Sequence numbers of prior built units (physical CMAs and batteries).
Obtain BOM of prior built units (physical CMAs and batteries).
Search database tables to find BOM match of National Blend Sequence numbers scheduled to build.
Inform Quality and Production of National Blend Sequence numbers to use for re:slotting prior built units (physical CMAs and batteries).
Identify and respond to all exception and error reporting being provided by the manufacturing systems through to resolution.
Design and print special labels as required. Provide support and training for re:introduction of parts and reprint processes.
Retrieve production, quality and other stored data as required by operations.
Provide support and training to the users for all Piston Group Portal functions.
General Support
Work with local plant leadership to ensure IT standards and policies are being followed.
Communicates and coordinates network schedule, backups, and downtime to users.
Coordinates third:party maintenance for network, hardware, software, and telecommunications services.
Requisition supplies (mouse, keyboard, patch cables, etc.).
Maintain documentation of network configurations, IP


• Location: Louisville

• Post ID: 18818642 louisville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018