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Posted: Saturday, January 20, 2018 6:28 AM

Midrange Console Operator We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done our innovative culture demands "yes and how!" We are UPS. We are the United Problem Solvers. Job Description: The Midrange Console Operator Provide second level support for local and remote automation and transportation systems for users on applications, hardware and software. Daily activities will include incident resolution, incident escalation, event management / facilitation, incident follow up, incident logging, root cause and trending analysis, performing system checks, proactively monitoring of the IT systems in the 24 x 7 Worldport / Airline environments, Responsibilities of the Worldport Computer room, and performing the beginning of day / end of day environment administration for the Critical Sort Systems. Deliver technical support over the phone in a second level proactive monitoring / resolution environment; must be able to read, understand, and apply complex technical information and processes. Primary Skills: TCP/IP - Intermediate LAN Technologies - Intermediate Windows Operating System - Intermediate Storage Area Networks - Beginner NAS - Beginner Technical Knowledge of Hardware & Software - Intermediate Microsoft Office - Intermediate Preferred Qualificiation : Bachelor's in Computer Science or the equivalent in work experience This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone. BASIC QUALIFICATIONS: Must be a US Citizen or National of the US, an alien lawfully admitted for permanent residence, or an alien authorized to work in the US for this employer Now or in the future need UPS employment sponsorship, such as H1B, TN, J-1, F-1, etc., in order to start or continue temporary or permanent employment with UPS OTHER CRITERIA: Employer will not sponsor visas for position. UPS is an equal opportunity employer - race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity. UPS is an equal opportunity employer - race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


• Location: Louisville

• Post ID: 18801367 louisville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018