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Posted: Saturday, August 12, 2017 12:05 AM

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Schneider Electric
10350 Ormsby Park Place
Suite 400
Louisville
Kentucky
40223

Contact Person: Lana Isaacson

Contact E-mail Address: lana.isaacson@ems.schneider-electric.com

Contact Phone Number: (502) 4293800

Character Requirements: Integrity: demonstrates this in all interactions. Decisiveness: has the ability to sort through information and make appropriate and timely decisions. Initiative: recognizes and acts on what needs to be done without being asked to do it. Diligence: energized by being diligent in meeting deadlines and completing tasks on time. Thoroughness: pays close attention to detail and produces accurate work in a timely fashion. Responsibility: understands expectations and follows through in accomplishing them. Position responsibilities: • Responsible for producing and generating client reports • Support client team in presentations and meetings • Provide client training on Schneider Electric’s client website, Resource Advisor • Facilitate rollout between client and Utility Bill Management (UBM) Implementation Team • Function as the primary client contact after UBM implementation is complete • Facilitate new client rollout with internal & external teams • Establish relationships with clients at the plant and corporate level, as appropriate and needed • Review and prepare the recommendations and provide to the Client Manager for issuance to client • Review, prepare, and deliver client’s rate change notifications • Initiate, review, report, and deliver budgets and responsible for follow up questions and reports. • Field customer inquiries and complete ad-hoc client requests • Interact with internal teams and team members to serve the client’s needs • Understand and adhere to the processes and controls of Schneider Electric • Elevate and communicate potential breakdown of systems, policies, and procedures • Contribute to process enhancement and new process development

Requirements/Qualifications:
Essential skills and qualifications: • Strong customer service, analytical and organizational skills • Proficiency in Outlook, Word, Excel & Power Point • Strong initiative and ability to work in a fast paced, changing environment • Strong communication and composition skills, specifically with plant and corporate level management • Bachelors degree or equivalent experience

Enter 003JTX in the Keyword field under “Search for jobs with us”, click search, and the link to the opening should show on the page. Depending on the web browser, it may require 003JTX to be entered on the first page and again on the next page in the Keyword field. The Client Support Analyst Requisition Title will appear on the page after a successful search. Complete the application on-line per the instructions.

Website http://us-careers.schneider-electric.com

• Location: Louisville

• Post ID: 14434498 louisville
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